The consultation will be between you (The Client) and RLA Media Ltd trading as Real Life Architecture. 

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Níall Hedderman is a director of RLA Media Ltd and is referred to hereafter as The Architect

 

The consultation was arranged via www.RealLifeArchitecture.co.uk which is owned by RLA Media Ltd, registered office address 18-20 North Street, Glenrothes, Scotland, KY7 5NA

 

The terms and conditions of the consultation are as follows;

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1. The property under discussion is in the United Kingdom. If the Client disregards this, and books a consultation for a property outside the UK, only a partial refund will be provided, as the booking system charges an administration fee to process each refund. 

2. The property under discussion is a single dwelling (house or flat) not a commercial property. Consultations can cover the conversion of non-domestic properties into domestic properties but will not cover HMO’s, mixed use projects, subdivisions of properties into flats or developing sites into multiple separate homes. If the Client disregards this only a partial refund will be provided, as the booking system charges an administration fee to process each refund. 

3. The Architect will not offer any advice regarding projects that involve alterations, conversions and/or waterproofing to basements. Work on properties that have existing basements can be discussed provided the basement will not undergo any structural alterations, conversions or waterproofing treatment.

4. The consultation will last the length of time specified on RealLifeArchitecture.co.uk if more time is required this is at the discretion of The Architect.

5. The fee for the video consultation is specified on RealLifeArchitecture.co.uk

6. The Client has not hired or otherwise engaged another architect to provide services in connection with the property under discussion. If it emerges during the video consultation that The Client has engaged another Architect, the consultation will be terminated and no refund will be provided.

7. The Client will provide images, drawings and the postal address of the property to The Architect prior to the video consultation. These may not always be available and The Architect will discuss these requirements with The Client prior to the video consultation. 

8. The Client will confirm their construction budget to The Architect prior to the video consultation. The Client must provide a budget, or sum of money they do not wish to exceed, for the project in order that The Architect can assess if the project is feasible. 

9. If The Clients budget is less than the minimum necessary to carry out the work, The Architect will inform The Client. If an alternative approach is feasible The Architect will discuss this with The Client. No refund will be provided if the project is unaffordable for the budget, or The Client is unhappy with any alternative approach suggested by The Architect.

10. If The Architect suspects The Client is trying to evade taxes or avoid their responsibilities under health and safety legislation or is attempting to carry out work without proper statutory approvals, the video consultation will be terminated and no refund will be provided.

11. The final design, construction costs, professional fees and timescales are the responsibility of The Client, their own design team and the building contractors they employ to carry out the work. 

12. The Architect will not give any guarantees that statutory approvals will be granted. This includes but is not limited to, planning approval, listed building approval or building regulations approval. The Client will take responsibility for discussing and confirming statutory approval requirements with their own design team after the video consultation.

13. Any guidance or advice provided by the Architect regarding the possible future development of the property The Client is considering purchasing must be considered with advice from other professionals, such as lawyers, engineers and surveyors. The Architect will advise The Client on which other professionals they should consult and what issues they should have those professionals address. It will be The Clients responsibility to arrange this and consider all advice collectively prior to purchasing any property.

14. The Architect is not the “Principal Designer” as defined by the CDM 2015 Health & Safety legislation. The Architect will advise The Client on how to comply with the CDM requirements. 

15. The Architect will not provide detailed estimates of the likely construction costs. Any costs mentioned during the consultation will be broad estimates and are exclusive of VAT.

16. The Architect will not provide detailed estimates of the likely professional fees charged in connection with this project. Any fees mentioned during the consultation will be broad estimates and are exclusive of VAT.

17. The Architect will provide a written summary of the discussion, via email, to The Client after the video consultation. This will include guidance on how to approach local architects with a clear description of the works required by The Client. The summary will also include the statutory approvals required for the project.

18. The Architect will have no ongoing responsibilities for the project after the written summary is provided to The Client. The Architect will not provide any drawings or specifications for the project. 

 

RLA Media Ltd trading as Real Life Architecture has appropriate Professional Indemnity Insurance as required by the ARB

 

If you feel the video consultation service did not meet the terms stated above, please contact Níall Hedderman directly via email project@RealLifeArchitecture.co.uk stating your full name, the date of the consultation and the address of the property discussed.

 

Níall Hedderman is an Architect in the United Kingdom, registered with the Architects Registration Board and is subject to the ARB Code.

 

The architectural profession is regulated by the Architects’ Registration Board (ARB) Architects are subject to the disciplinary sanction of the Board in relation to complaints of unacceptable professional conduct or serious professional incompetence. 

 

A copy of the written procedure for the handling of such complaints, in accordance with the ARB Code, can be provided to you by the Architect upon request. In the unlikely case of a dispute arising under the contract, you should be aware that details of approved alternative dispute resolution providers can be found through the Trading Standards Institute at www.tradingstandards.uk 

 

Useful contacts: 

 

ARB
8 Weymouth Street London
W1N 3FB
Tel 020 7580 5861 www.arb.org.uk